• Deli
  • 11
  • Hourly
  • Full Time/Part Time

STARTING at $11/hour.  Opportunities for increases after advanced training!

  • Full-time & Part-time Shifts Available
  • Day Shifts between 12noon-8:30pm
  • Weekend Availability a must

This position has a progressive training plan to advance up to a shift supervisor. Here is the order in which someone may advance:

  1. Runners and Bussers (this position starts in this role)
  2. Sandwich Sales (takes orders)
  3. Chocolate and Gelato Sales
  4. Cashiers
  5. Baristas
  6. Shift Supervisor

Our performance expectations are:

Essential Functions

  • Use a touch-screen POS System
  • Replenishes products and supplies on the floor
  • Assists in keeping dining areas and workspaces neat and clean
  • Carries the guest order to the table
  • Double checks orders for accuracy
  • Knows and can explain the ingredients in our products to our guests
  • Answer guest questions or get help when needed
  • Provides tastings of our products to guests
  • Uses various equipment like dishwasher, coffee brewers, coffee grinder, trash compactor, knives, espresso machine, and any others as training progresses
  • Positively responds to direction and requests for assistance from co-workers, supervisors, managers and guests
  • Treats customers and co-workers with courtesy and respect
  • Makes eye contact and greets guests enthusiastically
  • Does whatever it takes to make every guest's experience a great one
  • Finds ways to keep busy and stay productive during slow peak times
  • Attends huddles and training classes as scheduled and required


  • Assists in other areas of the Deli as needed
  • Attends Zingerman's Community of Events activities
  • Documents customer compliments, complaints and suggestions
  • Train other staff members
  • Document and update Standard Operating Procedures

The Success Patterns for this position are:

  • Experience working in customer service and/or the foodservice/hospitality industry preferred
  • Has a reputation for giving great service to guests and co-workers
  • Can handle multiple tasks at one time
  • Has good problem solving skills
  • Has strong interpersonal skills
  • Is able to work independently and as a member of a team
  • Communicates professionally in person and on the phone
  • Can maintain high energy during the entire shift
  • Can work in a fast-paced environment and adapt to change quickly
  • Able to relocate up to 20lbs occasionally

Successful Candidates will have the following Personal Characteristics:

  • Likes to have fun at work!
  • Self-motivated and enjoys learning
  • Is passionate about selling great food and giving great service
  • Regularly makes people feel like they were the best part of your day
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