• Deli
  • $11
  • Hourly
  • Full Time

FT, Hourly, Flexible Schedule required including Weekends & Holidays

$11.00/hour, 35-40 hours per week

Must be available to work U-M Graduation Day.

Must be available to work at least 2 U-M Home Football Games a season.

Benefits and wage increase available upon completion of orientation requirements


Performance Expectations - Essential Functions:

  • Answer phones

  • Sell products from the Catering menu on the phone and in person

  • Sample and demonstrate products

  • Follow up with prospective customers to introduce Zingerman's Catering and increase sales

  • Calculate portions and totals to meet customers' needs

  • Use Catering software program to enter data for orders

  • Communicate with sales staff and production staff to ensure accuracy on all orders

  • Help in Production department as needed; know how to put together our most popular deli trays and dessert baskets

  • Assist with deliveries

  • Lift and carry up to 20 pounds

  • Perform various administrative tasks including processing payments and closing out credit card sales


The Success Patterns for this position are:

  • Experience working in Catering sales or the foodservice/hospitality industry

  • Can work a flexible schedule, including some weekends

  • Understanding of general business and accounting practices with above average mathematical skills

  • A reputation for giving great service to guests and co-workers

  • Solid computer skills, including Word and Excel

  • Excellent Oral and Written communications skills (neat handwriting too!)

  • Strong, pleasant communication over the phone and in person


Successful Candidates will have the Following Personal Characteristics:

  • Passion for selling great food and service

  • Ability to handle multiple tasks at one time and stay focused

  • Capable of working in a loud environment; doesn't get distracted by the many interruptions

  • Well organized with a strong attention to detail

  • Can understand & follow systems for order accuracy

  • Keeps workspace clean and organized

  • Self-motivated, especially under pressure

  • Strong organizational skills

  • Strong interpersonal skills

  • Ability to work independently and as a member of a team

  • Flexible and hardworking

  • Able to set priorities

  • Professional demeanor

  • Great follow through

  • Good problem solving skills

  • Likes to have fun at work
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