Zingerman's
  • Miss Kim
  • 12-13.50
  • Hourly
  • Full Time/Part Time

 

About Miss Kim

Miss Kim Korean Restaurant, Zingerman's newest business, offers a menu rooted in Korean culinary tradition and inspired by Michigan's bountiful produce and hardworking farmers. Miss Kim is a NO-TIP establishment, meaning we are able to provide our staff with an equitable wage and more financial stability! Front of House compensation begins between $12-13.50/hour, depending on experience. Benefits, paid time off, discounts at Zingerman's businesses and opportunities for wage increases will be made available after completion of Zingerman's sales and safety training classes.

Initial FOH training will include:

  • Busser
  • Runner

 

Part-Time (15-25 hrs/week)  or Full time (32-40 hrs/week)

Evenings and Sunday availability required for PT employees. Shifts start as early as 3:30pm, Tues - Sun

Days and Sunday availability required for FT employees. Shifts begin as early as 10am, Tues - Sun


Our performance expectations are:

Essential Functions

  • Uses Square, a touch-screen POS System
  • Uses Rezku, a touch-screen restaurant seating system
  • Replenishes products and supplies on the floor
  • Keeps dining areas and workspaces neat and clean
  • Carries the guests order to the table, double checking for accuracy
  • Engages in lively conversation with the guest around our food and experience
  • Can explain all ingredients in our dishes and knows the stories behind our food and beverages
  • Actively engages in learning about Korean food and culture
  • Answers guest questions and gets help when needed
  • Uses various equipment like electric teapots, dishwashers, knives, and others
  • Positively responds to direction and does not shy away from requesting assistance from co-workers, supervisors, managers and guests
  • Treats guests and co-workers with courtesy and respect
  • Makes eye contact and greets guests enthusiastically
  • Does whatever it takes to make every guest's experience a great one
  • Finds ways to keep busy and stay productive during slow times
  • Actively engages in documenting and updating standard operating procedures
  • Documents customer compliments, complaints and suggestions
  • Attends huddles and training classes as scheduled and required
  • Cleans and tidies workspaces & bathrooms at the end of the evening

Non-Essential

  • Assists in other areas of Miss Kim
  • Attends Zingerman's Community of Business activities
  • Trains new staff members

 

The Success Patterns for this position are:

  • Experience working in sales/customer service and/or the foodservice/hospitality industry preferred
  • Has a reputation for giving great service to guests and co-workers
  • Can handle multiple tasks at one time
  • Excels at giving and receiving constructive feedback
  • Comes to the table to communicate for the betterment of the team/restaurant
  • Has good problem solving skills
  • Has strong interpersonal skills
  • Is able to work independently and as a member of a team
  • Communicates professionally and enthusiastically in person and on the phone
  • Can maintain high energy during the entire shift
  • Can work in a fast-paced environment and adapt to change quickly
  • Able to relocate up to 50lbs occasionally
  • Remembers regulars names and orders and enjoys having conversations with them

Successful Candidates will have the following Personal Characteristics:

  • Likes to have fun at work!
  • Self-motivated and enjoys learning
  • Is passionate about selling and eating great food and giving great service
  • Regularly makes people feel like they were the best part of your day

Culture of Miss Kim

  • Miss Kim is a Zingerman's business and a no-tip restaurant.  We really care about our staff and take care of them. There is pay equity between FOH and BOH, we are all ONE team!
  • Passion for learning, especially for food, service and restaurant finance
  • This is a new business so everyone will be expected to participate, build, and maintain Standard Operations Procedures and Recipes
  • We work hard to keep up a positive work environment
  • We help each other, even when it's not a normal routine of our regular jobs.

 

 

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