• Deli
  • $11
  • Hourly
  • Full Time

Want to work at a place that INC. Magazine called the Coolest Small Company in America?

We are always looking for high energy individuals who love giving great service and having lots of fun at work. We offer flexible schedules, including weekends, as well as a structured training program. If you have some experience as a salesperson, cashier, barista / barback or trainer, that's even better. Either way, just be ready to hit the ground running, and to really feel valued by guests and coworkers alike.

STARTING at $11/hour.  Opportunities for increases after advanced training!

Full-time, Night & Weekend Availability a must

This position has a progressive training plan to advance up to a shift supervisor. Here is the order in which someone may advance:

  1. Runners and Bussers (this position starts in this role)
  2. Sandwich Sales (takes orders)
  3. Chocolate and Gelato Sales
  4. Cashiers
  5. Baristas
  6. Shift Supervisor

Our performance expectations are:

Essential Functions

  • Use a touch-screen POS System
  • Replenishes products and supplies on the floor
  • Assists in keeping dining areas and workspaces neat and clean
  • Carries the guest order to the table
  • Double checks orders for accuracy
  • Knows and can explain the ingredients in our products to our guests
  • Answer guest questions or get help when needed
  • Provides tastings of our products to guests
  • Uses various equipment like dishwasher, coffee brewers, coffee grinder, trash compactor, knives, espresso machine, and any others as training progresses
  • Positively responds to direction and requests for assistance from co-workers, supervisors, managers and guests
  • Treats customers and co-workers with courtesy and respect
  • Makes eye contact and greets guests enthusiastically
  • Does whatever it takes to make every guest's experience a great one
  • Finds ways to keep busy and stay productive during slow peak times
  • Attends huddles and training classes as scheduled and required


  • Assists in other areas of the Deli as needed
  • Attends Zingerman's Community of Events activities
  • Documents customer compliments, complaints and suggestions
  • Train other staff members
  • Document and update Standard Operating Procedures

The Success Patterns for this position are:

  • Experience working in customer service and/or the foodservice/hospitality industry preferred
  • Has a reputation for giving great service to guests and co-workers
  • Can handle multiple tasks at one time
  • Has good problem solving skills
  • Has strong interpersonal skills
  • Is able to work independently and as a member of a team
  • Communicates professionally in person and on the phone
  • Can maintain high energy during the entire shift
  • Can work in a fast-paced environment and adapt to change quickly
  • Able to relocate up to 20lbs occasionally

Successful Candidates will have the following Personal Characteristics:

  • Likes to have fun at work!
  • Self-motivated and enjoys learning
  • Is passionate about selling great food and giving great service
  • Regularly makes people feel like they were the best part of your day
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